Shipping Policy

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At Concept Garage, we take pride in carefully producing and packaging all orders to ensure they arrive safely. Please review our shipping policy below.

Order Processing Time

• All products are made to order.

• Processing time begins after payment is received and artwork is approved (if applicable).

• Standard processing time is 3–7 business days, depending on product type and order volume.

• Custom printed wraps may require additional production time.

Processing times do not include shipping transit time.

Shipping Methods & Carriers

• Orders are shipped via trusted carriers such as UPS, FedEx, or USPS.

• Shipping method selection and costs are calculated at checkout.

• Expedited shipping options may be available upon request.

Shipping Time Estimates

Estimated delivery times are provided by the carrier and are not guaranteed.

• Domestic shipping typically takes 2–7 business days after dispatch.

• International shipping times vary by destination and customs processing.

Shipping Costs

• Shipping costs are calculated at checkout based on package size, weight, and destination.

• Customers are responsible for all shipping charges unless otherwise stated.

Shipping Delays

Once an order has been shipped, We are not responsible for:

• Carrier delays

• Weather-related disruptions

• Lost or stolen packages marked as delivered

• Incorrect shipping addresses provided by the customer

Shipping fees are non-refundable.

Damaged or Lost Packages

If your order arrives damaged:

1. Notify us within 48 hours of delivery

2. Provide photos of the packaging and product

3. Keep all original packaging for carrier claims

We will assist with filing a claim but are not responsible for carrier damage or loss.

Incorrect Address

• Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect addresses may require additional shipping charges to resend.

Local Pickup (If Available)

• Local pickup options may be available by appointment.

• Customers will be notified when their order is ready.

Order Tracking

• Tracking information will be provided once your order ships.

• Please allow up to 24 hours for tracking updates to appear.

Shipping Restrictions

• Certain oversized wrap shipments may require freight shipping.

• We reserve the right to adjust shipping methods for safety and efficiency.

Policy Changes

We reserves the right to update this shipping policy at any time without prior notice.